SFS Wellness
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How it works

We provide information to guide your next step

Explore educational resources on SFS Wellness, then continue to the separate SFS Wellness Shop for current product information. Licensed providers independently handle clinical eligibility and prescription decisions.

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Shop expectations

Understand the product categories

The SFS Wellness Shop includes both direct-purchase products and consultation-required products.

Product availability and consultation requirements may vary by state. The authorized shop and provider process will confirm whether an option is available where you are located.

How it works

The ordering process on the SFS Wellness Shop

  1. Find the product you want

    Review available products and associated information on the SFS Wellness Shop.

  2. Add the product to cart

    Choose the product(s) of interest. Direct-purchase products need no consultation. If a product requires a prescription, checkout asks you to add a consultation: an online review you complete on your own time, or a live video visit with a licensed provider. One consultation covers every product in your cart that can share it.

  3. Complete your purchase

    Checkout is handled on the SFS Wellness Shop site. Payment covers the selected items and any required consultation. Hormone therapy orders also include an at-home lab kit; the Signature HRT and TRT memberships already include the consultation and lab work.

  4. Sign consent and/or complete your consultation

    If no prescription is needed, you will receive an email with a consent form (check spam folder). Complete and e-sign the form so the compounding pharmacy can fulfill and ship the order.

    If a prescription is required, you will receive an email with your next step: a short online intake for an online review, or a link to schedule your video visit. A licensed provider reviews your information, assesses eligibility, answers your questions, and may recommend adjustments to any protocol.

  5. Outcome

    If the provider approves, the products ship promptly from the pharmacy.

    If the provider does not approve, your order is refunded. Your consultation fee is also refundable one time per customer; just ask us. Review the shop's current cancellation, refund, availability, and fulfillment disclosures before paying.

Your consultation

The consultation is simpler than you might think

A consultation is a routine safety step, not a test. A licensed provider looks at your health history, current medications, and goals to make sure a treatment fits you, and you can ask anything along the way. It all happens from home, with no in-person visit. Choose the option that feels right for you.

  • On your own time

    Online review

    Answer a short health questionnaire online, whenever it suits you. A licensed provider reviews your answers. There is no appointment to book and no video call.

    Offered for most liquid formulations, including semaglutide and tirzepatide liquids, and for tadalafil tablets.

    Not available in Arkansas, Georgia, Louisiana, Mississippi, New Mexico, North Dakota, Tennessee, Virginia, West Virginia, or Washington, D.C.

  • Face to face, from home

    Live video visit

    Schedule a private video visit with a licensed provider after checkout. It is a conversation: ask questions in real time and talk through your options.

    Required for hormone therapy, freeze-dried semaglutide and tirzepatide, and tadalafil dissolving tablets, and offered for most other products that need a consultation.

    After checkout, you receive intake and scheduling instructions by email.

Helpful to have ready

  • A list of your current medications and supplements
  • Any recent lab results, if you have them
  • Your goals and any questions for the provider

If the provider does not approve

Your order is refunded. Your consultation fee is also refundable one time per customer; just ask our team.

One consultation covers every product in your order that can share it, and the Signature HRT and TRT memberships include the consultation and lab work. At checkout, the shop shows only the options available for your products and state.

Find your products

Explore the SFS Wellness Shop

Find the products you are interested in by browsing our collections on the SFS Wellness Shop.

Talk with SFS Wellness

Ask our team

Send a general question for an email reply. For a non-medical information callback, call 866-619-6647. Response times vary. The form includes one required, unchecked email-reply acknowledgement before submission, and consent is not a condition of purchase. Staff do not give medical advice or determine eligibility. Do not share health, medical, prescription, treatment, eligibility, intake, payment, or emergency information.

For medical questions, including dosing or treatment protocols, please contact Patient Support at +1 (888) 471-9962.

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Handoff boundary

Continue with a clear change of operator

The destination is shop.sfswellness.com. The authorized shop—not this SFS Wellness educational site—handles product information, pricing, availability, checkout, payment, and fulfillment.

Medical information is entered only in the authorized provider system. A licensed provider independently handles clinical eligibility and prescription decisions.

Explore SFS Wellness Shop (opens the external SFS Wellness Shop)

Chat is temporarily unavailable

Please contact SFS Wellness directly while we finish preparing the secure chat experience. Do not send medical, prescription, payment, or emergency information.

For medical questions, including dosing or treatment protocols, please contact Patient Support at +1 (888) 471-9962.

EMAIL USCALL 866-619-6647